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July, 30 2016 - Michelle Certified Review
The girls who did my service were nice.
I waited 30 minutes before starting. I went up to the desk to inquire she said oh ya she's running behind. If that was the case I should have been told. The pedicure station was never tuned on. Another stylist sat down and just started clipping her toenails at one of the manicure stations. And I watched two clients waiting and being told I will let your stylist know you are here. Time would pass and the stylists would come out and say I didn't know you were here I was eating lunch. Then I watched as a young girl in a pony tail rinse a color. The client sat up and half of her forehead was still covered in dye not to mention it was all over her neck. The waiting room was very busy. I felt like I was in a doctor's office. Again seemed like no sense of urgency taking care of the clients. Time management is an issue. So did I have an overall positive experience, not really. Will I be back, probably not. Good luck and thank you.
Services received:
  • eyebrow wax with Shelby
  • Mini Pedicure with Melanie
June, 15 2013 - Anon
beautiful salon, very friendly... beautiful salon, very friendly staff. went in for a deep conditioning and style. my hair is wonderfully soft and shiny, but unfortunately, dislike my hair cut. in fact, i am seeing someone else next week to fix my cut. otherwise, the experience was great.